Return Your Order
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Last updated: October 2025
At Sivayii, we take pride in the quality of our products. However, if you receive a product with a manufacturing defect, we are happy to assist you with a refund.
Eligibility
Refunds are applicable only for manufacturing defects.
Customers must provide an opening video clearly showing the defect at the time of unboxing.
Return/refund requests must be raised within 3 days of delivery.
Non-Returnable Items
Sale or discounted items are not eligible for return or refund unless a manufacturing defect is found.
Return Process
Once your return request is approved, you must send the parcel to our registered address via India Speed Post or any reliable courier service available near you.
Return shipping charges will not be refunded and must be borne by the customer.
Return Address:
Sivayii
1st Floor, Krishna Square, Near Pani Ki Tanki, Printers Colony, Dada Gurudev Nagar, Sanganer, Jaipur, Rajasthan – 302029
Refund Method
Approved refunds will be processed to the original mode of payment within 7–10 business days after inspection.
For any queries, please contact us at Support@sivayii.com
Address: 1st Floor, Krishna Square, Near Pani Ki Tanki, Printers Colony, Dada Gurudev Nagar, Sanganer, Jaipur, Rajasthan, 302029
- Email: Support@sivayii.com
- Phone: +91 8769354403
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